LONGEVITY TERMS & CONDITIONS
Contract Of Work
Longevity engages with the client as per the conditions established and agreed in writing. The Agreement establishes all service expectations, dates, locations and working conditions of the working arrangement.
Payment Terms
To secure the resources and time of the Longevity team, on receipt of our signed project agreement all services greater than £1,000 will require an immediate deposit payment of 10%.
The fees quoted in our Agreement do not cover the cost of travel, accommodation (unless specified), or other out of pocket expenses incurred in connection with the client’s business e.g. meetings, room bookings, printing, hiring of equipment and any costs associated with other support services. These costs may be charged in addition to the agreed fees, depending on the project.
Mileage undertaken on behalf of business for the client will be charged at a rate of 0.45p per mile.
The Agreement is based on an estimate of reasonable time involved in provision of services to the client, but are subject to amendment/revision which can only be achieved with the written agreement of both parties.
Invoices will be issued monthly unless otherwise agreed, detailing the work carried out where appropriate.
Payment is expected 14 days from date of invoice.
Interest at the rate of 2% per month will become payable upon any items outstanding for more than 15 days of their due date of payment. This being additional to any other means of distress for obtaining payment available to us under normal procedures of law.
Limits of Liability
Longevity will not be liable for any loss (except for death or personal injury) over and above £10m arising out of or in connection with this or any other engagement under the same Terms of Business being handled by Longevity, in contract, tort, by statute or otherwise.
Cancellation and Postponement
Longevity reserves the right to charge for any cancellation or postponement of work on the following basis.
Where work has already been carried out on instruction from the client and completed in good faith, which for any reason becomes redundant.
Time allocated by the client to conduct work which then is not utilised by the client due to cancellation or postponement.
Work cancelled or postponed at short or no notice, which cannot otherwise be utilised by Longevity.
Longevity would consider anything less than 1 weeks notice as short.
Cancellation charges:
The amount of cancellation fee is calculated as a percentage of the total fee based on the following:
Period of Notice: Over 7 days 0% | 6 - 3 days 50% | 0 – 2 days 100%
Postponement:
Any delivery postponed up to 7 days prior to the project that is rebooked at the time of postponement will not levy a cancellation charge. Every other instance will be considered a cancellation and cancellation fees will apply.
Replacement Designers and Consultants
Where a specific designer or consultant is scheduled to attend an appointment, meeting, or deliver a project and is unable to fulfil this commitment, Longevity will make every effort to replace him/her. The replacement will be a carefully selected and experienced designer/consultant. Where the designer/consultant cannot be replaced, there will be no charge.
Other conditions
Any modifications to the contract should be agreed and confirmed in writing by both parties.
All information gained during an assignment regarding the business activity of the client will be treated in strictest confidence.
Longevity is a GDPR Compliant company and more information about this can be found in our Privacy Policy.
Copyright on any reports, information or intellectual property produced by Longevity remains the property of Longevity.
These terms of business are governed and construed in accordance with English law and it is hereby agreed to submit any dispute which arises in connection with them to the exclusive jurisdiction of the English courts.
Email us: hello@longevityagency.com Call us: 07505 77 11 45